Privacy policy

Last updated: June 28, 2026

Privacy Policy

Last Updated: June 28, 2026

Introduction

Virtue Home Advisory ("Virtue," "we," "our," or "us") operates this website and related services to provide homeowners with education, planning resources, products, and advisory services designed to help protect and maintain their homes.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, purchase products, or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

Our Commitment to Privacy

At Virtue Home Advisory, we believe trust is the foundation of every successful homeowner relationship.

We do not sell your personal information to third parties.

Information you share with us is used only to provide requested services, communicate with you, fulfill purchases, improve your experience, and operate our business responsibly.

Information We Collect

Depending on how you interact with our website or services, we may collect:

Contact Information

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Property address

Account and Transaction Information

  • Purchase history
  • Payment information
  • Billing information
  • Order history
  • Subscription details

Payment information is processed securely through trusted third-party payment processors. Virtue Home Advisory does not store full payment card information on our systems.

Property Information

To provide advisory and planning services, we may collect information related to your property, including:

  • Home age and size
  • Maintenance history
  • Home systems and components
  • Inspection information
  • Photos or documentation you voluntarily provide
  • Budgeting or planning information related to home maintenance and improvement projects

Website Usage Information

We may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Website activity and usage patterns
  • Cookies and similar technologies

How We Use Your Information

We use collected information to:

  • Respond to inquiries
  • Provide requested services
  • Deliver purchased products and downloads
  • Process payments and transactions
  • Improve our website and services
  • Provide customer support
  • Send requested communications
  • Comply with legal obligations
  • Protect against fraud or abuse

Marketing Communications

If you subscribe to our newsletter or request updates, we may occasionally send educational content, maintenance reminders, company updates, or promotional offers.

You may unsubscribe from marketing communications at any time using the unsubscribe link included in our emails.

Information Sharing

We do not sell customer information.

We may share information only with trusted service providers necessary to operate our business, including:

  • Website hosting providers
  • Payment processors
  • Email communication providers
  • Scheduling and customer management software
  • Shipping providers
  • Professional advisors or legal authorities when required by law

These providers are permitted to use your information only as necessary to provide services on our behalf.

Shopify Services

Our website is hosted and powered by Shopify. Information submitted through our website may be processed by Shopify and its service providers to operate and improve the services provided to both Virtue Home Advisory and our customers.

Cookies and Analytics

Our website may use cookies and analytics technologies to improve website performance and understand how visitors use our website.

You may adjust your browser settings to disable cookies, although some website features may not function properly as a result.

Data Security

We use commercially reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Request a copy of your information
  • Opt out of marketing communications

To exercise these rights, contact us using the information below.

Children's Privacy

Our services are intended for adults and homeowners and are not directed toward children under the age of 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions regarding this Privacy Policy or would like to exercise your privacy rights, please contact us:

Virtue Home Advisory
Email: customercare@virtuehomeadvisory.com

Thank you for trusting Virtue Home Advisory to help protect what matters most — your home, your finances, and your peace of mind.